With Visa, I created the Online Bank Transfer guide for merchants. To do this, I utilized DITA in Oxygen XML Editor to ensure a structured, modular, and comprehensive documentation process. The guide aims to assist merchants in seamlessly integrating Online Bank Transfer services for their customers. The guide includes step-by-step workflows and provides API documentation for two different processor options, enabling merchants to choose the best fit for their needs. Through this meticulous documentation, the guide empowers merchants to deliver a smooth and efficient payment experience for their customers.

By using DITA, the guide benefits from seamless content reuse, consistency, and scalability, making updates and maintenance efficient.